### Shipping Policy for CHIKANWALA.COM
At CHIKANWALA.COM, we are dedicated to delivering your order with high-quality packaging within the promised timeframe. We ship throughout the week, except on Sundays and public holidays, using only reputable courier partners to ensure your order reaches you in excellent condition as quickly as possible.
#### Domestic Shipping (Within India):
– Free Shipping via FedEx, Blue Dart, Delhivery, and Xpressbees.
#### International Shipping:
– Free Shipping to 75 countries for orders above $499 USD.
– For orders below $499 USD, we offer a fixed shipping rate, allowing you to buy any number of items at the same shipping cost. The more you buy, the less you pay per item.
– We ship to major countries, including the USA, Canada, Europe, the Middle East, Australia, and New Zealand. Our international logistics partners are FedEx and DHL.
– Our prices include all taxes except import/custom duties if applicable in your region. Any import duty charges will be the responsibility of the consignee (receiver).
#### Delivery Timeframes:
– Orders are dispatched within 1-2 working days or as per the delivery date specified at the time of placing the order.
– Most orders are delivered within 4 to 5 working days.
– Customized orders may take 15-20 days for delivery.
– Pre-order items will take 3-4 months as specified in the product description.
– All orders will be delivered to the address provided at the time of placing the order.
#### Damaged Goods:
– If you receive a product in bad condition or if the packaging is tampered with or damaged, please refuse to accept the package and return it to the delivery person.
– Email us at support@chikanwala.com with your Order ID. We will ensure a brand new replacement is sent to you at no additional cost.
– Please ensure that the original product tag and packaging are intact when returning the product.
For more information, please write to us at support@chikanwala.com.